Question 1
Stakeholder ManagementQuestion Type: Doc
Why do you think it’s important to build positive relationships with prospects who DON’T turn into customers?
RECRUITMENT GUIDE
A sales executive is responsible for helping the organization meet and exceed sales targets. They must implement strategies to stay on track of goals, and motivate other sales team members to work towards the achievement of these objectives.
They liaise with both internal stakeholders and customers, and are often the main point of contact for clients. Their role is to make and increase sales, by presenting information about new products/services, offering clients special deals and discounts, and reaching out to new prospects.
They are also responsible for inspiring and motivating other members of the sales team to work hard to achieve the set targets, and to influence them to do their best to contribute to business goals being exceeded.
Day-to-day tasks of this role:
UNDERSTAND THE ROLE
It is not always required that a sales executive must have a tertiary qualification, however it can be advantageous to have a Bachelor degree in business, marketing, or communications. It is also favourable to have relevant industry experience and training when applying for this role. There are some common skills required for this position.
A sales executive must have strong negotiation skills. They must be confident in negotiating prices and contracts, and understand the win/win nature of negotiations. They must utilize other services in the negotiation process that don’t impact price such as up/down selling and features, and always have a clear and strong walk away point.
It is important that a sales executive is resilient and can persevere through challenges. They must maintain contact with prospects even if they don’t come on board as a customer right away, and not give up when they experience rejection. They must also persevere to understand the clients needs and wants, and work through challenges when the process becomes difficult to ultimately secure the deal.
It is also essential that a sales executive has excellent relationship management skills. They must be able to build strong relationships with both internal and external stakeholders, as well as understand the importance of building strong relationships long term with customers or prospects.
Once you’ve determined the skills required for the role, you can write the job description to advertise for your position.
Build The Ideal Candidate Profile
Skill Assessment
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Question 1
Stakeholder ManagementQuestion Type: Doc
Why do you think it’s important to build positive relationships with prospects who DON’T turn into customers?
Question 2
PerseveranceQuestion Type: Text
Have you maintained a relationship with contact with a prospect when they didn’t become a buyer, that has paid off in the end?
Question 3
NegotiationQuestion Type: Video
Describe your approach to negotiations and provide an example.
INTERVIEW
Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The PDF interview guide contains structured questions against each of the competencies for this role.
This interview guide is intended to be used in conjunction with the Vervoe skills assessment. Where a candidate has scored Low - Medium on a skill, focus on asking more questions from that skill to gain deeper insight into their level of competency.
PDF INTERVIEW GUIDE