Cleaning Staff

Complete with job descriptions, skill profiles, and interview templates. Use this hiring guide for cleaning staff to help you make the right decisions, fast.


What does a Cleaner do?

A cleaner is responsible for the general maintenance of facilities. As they frequently cover all areas of the facility, they regularly inspect and report on the condition of the facilities they work in. Aside from general tidiness, they may carry out special projects as required.

Usually reporting to the facility manager, cleaners largely work independently and are responsible for the safety and quality of their work.

Day to day tasks of a Cleaner

  • Cleaning, stocking and supplying facility areas
  • General cleaning duties including dusting, vacuuming, sweeping, mopping etc)
  • Documenting inspections and maintenance
  • Minor maintenance and repair tasks
  • Report any issues to management
  • Follow health and safety procedures

Start assessing your candidates based on skills.

Forget resumes. Speed up your hiring process and surface the best people for the job using Vervoe.

Create a free account to start hiring cleaning staff today.

Cleaning staff 1


While cleaning staff are usually hired at entry-level, you can minimize turnover and replacement or training costs by making the right hiring decision the first time.
Cleaning staff 2


Build the Ideal Candidate Profile

Once you understand the requirements for the role, you’ll need to understand the skills for success. You can then write an effective job description to promote your role.


Skills Assessment

Selecting the ideal candidate

See which applicants have the right skills for the role. Send all your applicants a Vervoe skills assessment from the expert library, or customise one for your organization. 

Skills Assessment


Interview Top Performers

Your skills assessment results will identify top performers. Focus your time on interviewing those that have met or exceeded your requirements. Assessment results will also help guide which skill areas to focus on in the interview. 

Cleaning staff 3


Skills needed for Cleaning Staff

While no formal education is usually required to be a cleaner, there are skills needed to ensure success. Cleaners work under the direction of the facilities or maintenance manager, and conduct their work independently. As such, they must be health and safety focussed, and able to work alone.

It’s also important for cleaners to be able to communicate any issues effectively, and document cleaning and maintenance records.

How to write a Cleaning Staff

Once you’ve determined the skills required for the role, you can write the job description to advertise for your open role. Here’s what to include in a cleaner job description:

Cleaning staff 4

Job Title: An overview of the role’s day-to-day activities, and how the position contributes to the organisation.

Cleaning staff 4

Summary: What makes your company unique? What would it be like to work for you?

Cleaning staff 4

Responsibilities: An overview of the role’s day-to-day activities, and how the position contributes to the organisation

Cleaning staff 4

Requirements: Skills a candidate must have to perform the job successfully.

Cleaning staff 4

Benefit: Details of compensation, benefits and any perks on offer.

Be sure to include precise information about the kinds of duties that are expected in this role. Every facility will have its own needs, so ensure you list specific tasks your cleaner will be responsible for.

Ensure you provide details about what it’s like to work for you as a facility, and what your company values are so applicants know whether your company is the right fit for them.

Sample skill tests for a Cleaner

Cleaning staff 9
Question 1
Health and Safety
Question Type: Multiple Choice

During your shift, you notice something that may create a trip hazard to tenants in the facility.

What process would you follow to address the situation?

Cleaning staff 10
Question 2
Question Type: Text

You discover a maintenance issue during your shift. Your facility manager is unavailable, but you still need to report this to the manager on duty. 

How can you explain this problem to someone who doesn’t have the expertise?

Cleaning staff 11
Question 3
Customer Service
Question Type: Video

How would you manage a situation where you are required to clean while customers, clients or tenants are still around?


How to interview Cleaning Staff

This interview guide is intended to be used in conjunction with the Vervoe skills assessment. Where a candidate has scored Low - Medium on a skill, focus on asking more questions from that skill to gain deeper insight into their level of competency.

Download our PDF interview guide to complete the hiring process. 

Virtual recruiting guide: 13 ideas for success in 2021
Hiring Resources
Hugo britt

Virtual Recruiting Guide: 13 Ideas For Success in 2021

Virtual recruiting expands horizons.  For employers, virtual recruiting means an exponential increase in the talent pool. Instead of being bound by geographical constraints, businesses can

8 best inclusive hiring practices
Hiring Resources
Emily heaslip

8 Inclusive Hiring Practices You Need To Adopt Today

Many companies are committed to building inclusive work cultures where employees from all backgrounds feel supported and appreciated. However, this commitment must start before the

Personality tests for hiring
Hiring Resources
Aimee harel

The Problems With Using Personality Tests For Hiring

A recent HBO Max documentary called ‘Persona: The Dark Truth Behind Personality Tests’ has uncovered the frightening reality of discrimination in corporate America.  In the

Join these companies already hiring great people with Vervoe.

Vervoe customer walmart logo
Vervoe customer australia post
Vervoe customer kforce
Vervoe customer fdm
Vervoe customer omnicom
Vervoe customer trinet
Vervoe customer myob