RECRUITMENT GUIDE

Warehouse Order Selector

A warehouse order selector is responsible for collecting the products for customer orders in a warehouse/distribution facility and then sending the orders to the shipping department to be packaged and shipped out to customers. They must have extremely good attention to detail skills, to ensure that they collect the right product at the right quantity based on what the customer has ordered and purchased.

This role is an important part of a business, as if a customer receives the wrong order they are more likely to complain and not shop with the business again. To ensure customers are satisfied and remain loyal to the company, it is crucial that all orders are selected and packed correctly.

A warehouse order selector must also keep a careful eye on stock levels, and ensure that stock that is running low is recorded, reordered and restocked to avoid any customer disappointment.

Day-to-day tasks of this role:

  • Select and pack customer orders.
  • Take note and report any stock that is running low.
  • Restock shelves.
  • Keep track of items that have been shipped and received.
  • Conduct inspections of orders to ensure that are correct before being shipped.

Recruitment Process

Understand the Role

Review the skills profile

To find the best person for the role, you need to understand what the role involves. You can complete this with the hiring manager to define the role, what it contributes to the organization, and the skills needed.

Understand the Role

Source Applicants

Write a job description based on skills

Once you understand the requirements for the role, you’ll need to understand the skills for success. You can then write an effective job description to promote your role.

Source Applicants

Skills Assessment

Select the ideal candidate

See which applicants have the right skills for the role. Send all your applicants a Vervoe skills assessment from the expert library, or customise one for your organization. 

Skills Assessment

Interview

Interview top performers

Your skills assessment results will identify top performers. Focus your time on interviewing those that have met or exceeded your requirements. Assessment results will also help guide which skill areas to focus on in the interview. 

Interview

UNDERSTAND THE ROLE

Skills profile for a Warehouse Order Selector

Warehouse order selectors may hold a tertiary qualification in logistics, or supply chain management. A formal qualification is not always required, however relevant industry experience is often favourable. There are some common skills required for this position.

It is important that candidates understand all of the requirements of the role. They must understand the physical nature of the job, including unpacking inventory, packing orders, loading trucks and shrink wrapping. They must also have a minimum physical fitness that enables them to safely be on their feet for 8+ hours a day, performing physically demanding tasks.

It is vital that a warehouse order selector has excellent attention to detail skills. They must be meticulous to ensure that every order is packed correctly, and be comfortable with completing the repetitive tasks involved in the role in each shift. They must also have the ability to quickly decipher numbers and orders, and conduct multiple inspections on each order to ensure it is correct.

A warehouse order selector must prioritise safety in each of their shifts. They must maintain a clean and safe working environment at all times, and always ensure to report any near misses and incidents that may occur. They must have a positive attitude towards safety, and remind other colleagues to implement safety procedures into their daily work routine also.

Once you’ve determined the skills required for the role, you can write the job description to advertise for your position. ​

SOURCE APPLICANTS

Warehouse Order Selector Job Description

Summary:

  • Why is this role being filled?
  • How does this role fit into the organization and the team?
  • What makes your company unique?
  • What would it be like to work for you?

Requirements:

  • What technical skills are needed for this role?
  • Which soft skills are applicable?
  • What are the nice-to-have experiences of your ideal candidate?
  • Include availability preferences in this section

Responsibilities:

  • What are the key deliverables for this role?
  • What does the day-to-day of this role look like?

Benefits:

  • Compensation & bonuses
  • Employee benefits & perks
  • Ongoing training benefits

PRO TIP #1
Ensure you include in the job description any specific licences, accreditations or experience required. For example, some warehouse order selectors may require a forklift licence. Others may require knowledge of dangerous substances or chemical storage.

PRO TIP #2
Ensure that the entire recruitment process from job description to assessment to interview reiterates your company vision and values. This will help you identify the right people for the role, and applicants will know whether your company is the right fit for them.

SKILL ASSESSMENT

Sample skills assessment

How to hire a warehouse order selector 1
Question 1

Attention to Detail

Question Type: Document

Please write a list in the document below that indicates what tools or checks do you use to ensure attention to detail?

How to hire a warehouse order selector 2
Question 2
Safety
Question Type: Text

How would you ensure safety is maintained in this role?

How to hire a warehouse order selector 3
Question 3
Time Management
Question Type: Video

If deadlines are missed in this job orders will be late. Tell me about a previous role where you have had to adhere to strict deadlines and how you managed to do this.

INTERVIEW

Interview guide for a Warehouse Order Selector

Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The PDF interview guide contains structured questions against each of the competencies for this role.

This interview guide is intended to be used in conjunction with the Vervoe skills assessment. Where a candidate has scored Low – Medium on a skill, focus on asking more questions from that skill to gain deeper insight into their level of competency.

PDF INTERVIEW GUIDE
Get your copy of the  interview guide to complete the hiring process. Includes questions against each of the skill competencies for the role.

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