Warehouse Order Selector
A warehouse order selector is responsible for collecting the products for customer orders in a warehouse/distribution facility and then sending the orders to the shipping department to be packaged and shipped out to customers. They must have extremely good attention to detail skills, to ensure that they collect the right product at the right quantity based on what the customer has ordered and purchased.
This role is an important part of a business, as if a customer receives the wrong order they are more likely to complain and not shop with the business again. To ensure customers are satisfied and remain loyal to the company, it is crucial that all orders are selected and packed correctly.
A warehouse order selector must also keep a careful eye on stock levels, and ensure that stock that is running low is recorded, reordered and restocked to avoid any customer disappointment.
Day-to-day tasks of this role:
- Select and pack customer orders.
- Take note and report any stock that is running low.
- Restock shelves.
- Keep track of items that have been shipped and received.
- Conduct inspections of orders to ensure that are correct before being shipped.
UNDERSTAND THE ROLE
Skills profile for a Warehouse Order Selector
Warehouse order selectors may hold a tertiary qualification in logistics, or supply chain management. A formal qualification is not always required, however relevant industry experience is often favourable. There are some common skills required for this position.
It is important that candidates understand all of the requirements of the role. They must understand the physical nature of the job, including unpacking inventory, packing orders, loading trucks and shrink wrapping. They must also have a minimum physical fitness that enables them to safely be on their feet for 8+ hours a day, performing physically demanding tasks.
It is vital that a warehouse order selector has excellent attention to detail skills. They must be meticulous to ensure that every order is packed correctly, and be comfortable with completing the repetitive tasks involved in the role in each shift. They must also have the ability to quickly decipher numbers and orders, and conduct multiple inspections on each order to ensure it is correct.
A warehouse order selector must prioritise safety in each of their shifts. They must maintain a clean and safe working environment at all times, and always ensure to report any near misses and incidents that may occur. They must have a positive attitude towards safety, and remind other colleagues to implement safety procedures into their daily work routine also.
Once you’ve determined the skills required for the role, you can write the job description to advertise for your position.
Warehouse Order Selector Job Description
- Why is this role being filled?
- How does this role fit into the organization and the team?
- What makes your company unique?
- What would it be like to work for you?
- What technical skills are needed for this role?
- Which soft skills are applicable?
- What are the nice-to-have experiences of your ideal candidate?
- Include availability preferences in this section
- What are the key deliverables for this role?
- What does the day-to-day of this role look like?
- Compensation & bonuses
- Employee benefits & perks
- Ongoing training benefits
PRO TIP #1
Ensure you include in the job description any specific licences, accreditations or experience required. For example, some warehouse order selectors may require a forklift licence. Others may require knowledge of dangerous substances or chemical storage.
PRO TIP #2
Ensure that the entire recruitment process from job description to assessment to interview reiterates your company vision and values. This will help you identify the right people for the role, and applicants will know whether your company is the right fit for them.
Sample skills assessment
Attention to Detail
Question Type: Document
Please write a list in the document below that indicates what tools or checks do you use to ensure attention to detail?
Question Type: Text
How would you ensure safety is maintained in this role?
Question Type: Video
If deadlines are missed in this job orders will be late. Tell me about a previous role where you have had to adhere to strict deadlines and how you managed to do this.
Interview guide for a Warehouse Order Selector
Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The PDF interview guide contains structured questions against each of the competencies for this role.
This interview guide is intended to be used in conjunction with the Vervoe skills assessment. Where a candidate has scored Low – Medium on a skill, focus on asking more questions from that skill to gain deeper insight into their level of competency.
PDF INTERVIEW GUIDE
Get your copy of the interview guide to complete the hiring process. Includes questions against each of the skill competencies for the role.