The role of a nurse manager is to oversee, supervise and monitor all other nursing staff in the workplace facility. They are in constant communication with both nurses and upper management, and are responsible for implementing any changes and helping the nursing staff to adapt and embrace these changes in procedures or protocols. They work to help and assist nursing staff, create schedules, manage budgets, overview employee performance and give feedback, as well as being heavily involved with patient care.
A nurse manager must ensure a safe environment not only for patients, but also for their employees so that everybody can do their job as efficiently and effectively as possible. They are involved in employing and training new staff, as well as conducting staff meetings to inform new and existing employees about any news or updates.
Day-to-day tasks of this role:
- Hire and train new staff.
- Monitor employee performance.
- Administer patient care.
- Create patient treatment plans and conduct follow ups.
- Create employee rosters and scheduling.
UNDERSTAND THE ROLE
Skills profile for a Nurse Manager
In order to be a nurse manager, a candidate must have the tertiary qualification of a Bachelor of nursing, usually along with a minor qualification in healthcare management or business. Experience working as a nurse and in a leadership position, and industry training is also favourable when applying for this role. There are some common skills required for this position.
It is important that a nurse manager has excellent leadership skills. They must develop and lead their team to ensure they are continuously learning, as well as ensure they are fostering a learning environment. They must create a positive working environment for all staff, and enable staff to provide feedback and improve themselves and their skills for procedures.
It is also essential that a nurse manager has exceptional communication skills. They must be able to communicate effectively and concisely with patients and their families, as well as nurses and other medical professionals. They must ensure that their patients and their patients’ families understand medical jargon, and that they maintain strong communication skills even in high pressure and emotional situations.
It is required that a nurse manager also has extensive clinical knowledge. They must have experience working as a professional nurse as well as in leadership roles. They must maintain knowledge on changes in the industry regarding medications and interventions, and demonstrate competency in patient care and medication administration at all times.
Once you’ve determined the skills required for the role, you can write the job description to advertise for your position.
Nurse Manager Job Description
- Why is this role being filled?
- How does this role fit into the organization and the team?
- What makes your company unique?
- What would it be like to work for you?
- What technical skills are needed for this role?
- Which soft skills are applicable?
- What are the nice-to-have experiences of your ideal candidate?
- Include availability preferences in this section
- What are the key deliverables for this role?
- What does the day-to-day of this role look like?
- Compensation & bonuses
- Employee benefits & perks
- Ongoing training benefits
PRO TIP #1
As this role can be very confronting, and both physically and mentally demanding, it is important to outline the kinds of decisions and situations the applicant may be faced with, as well as what is expected of them in these situations. This may include the duties they may have with specific clients, their daily tasks and hours, and protocol in emergency and high stress situations.
PRO TIP #2
Ensure that the entire recruitment process from job description to assessment to interview reiterates your company vision and values. This will help you identify the right people for the role, and applicants will know whether your company is the right fit for them.
Sample skills assessment
Question Type: Doc
How do you stay up to date with new Nursing practices and research to ensure you’re providing the best care for patients? Please outline this in the document below.
Question Type: Text
How do you upskill your team?
Question Type: Video
Describe a time where you had had to explain medical jargon to a patient who did not know what was going on. How did you ensure they understood?
Interview guide for a Nurse Manager
Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The PDF interview guide contains structured questions against each of the competencies for this role.
This interview guide is intended to be used in conjunction with the Vervoe skills assessment. Where a candidate has scored Low – Medium on a skill, focus on asking more questions from that skill to gain deeper insight into their level of competency.
PDF INTERVIEW GUIDE
Get your copy of the interview guide to complete the hiring process. Includes questions against each of the skill competencies for the role.