RECRUITMENT GUIDE

Dental Assistant

A dental assistant is responsible for assisting a dentist in the roles they must perform for their patients. They assist with sterilizing tools and cleaning the work environment, preparing patients for their treatments, assisting with X-rays and helping the dentist to prepare for incoming patients.

A dental assistant can work in many different work environments such as dental offices, hospitals and medical centres. A dental assistant must have clinical knowledge as well as administrative skills to be able to assist with scheduling appointments and restocking products.

Day-to-day tasks of this role:

  • Assisting dentists with dental procedures and preparing for patients.
  • Clean and sterilize dental tools.
  • Help to prepare patients for dental treatments.
  • Keep an eye on stock levels and restock when necessary.
  • Assist with scheduling patient appointments, and taking payments.

Recruitment Process

Understand the Role

Review the skills profile

To find the best person for the role, you need to understand what the role involves. You can complete this with the hiring manager to define the role, what it contributes to the organization, and the skills needed.

Understand the Role

Source Applicants

Write a job description based on skills

Once you understand the requirements for the role, you’ll need to understand the skills for success. You can then write an effective job description to promote your role.

Source Applicants

Skills Assessment

Select the ideal candidate

See which applicants have the right skills for the role. Send all your applicants a Vervoe skills assessment from the expert library, or customise one for your organization. 

Skills Assessment

Interview

Interview top performers

Your skills assessment results will identify top performers. Focus your time on interviewing those that have met or exceeded your requirements. Assessment results will also help guide which skill areas to focus on in the interview. 

Interview

UNDERSTAND THE ROLE

Skills profile for a Dental Assistant

Most organizations do not require dental assistants to have any formal qualifications. Some organizations however may require dental assistants to have obtained a Certificate III or IV in Dental Assisting from a tertiary education institution. It is also favourable that candidates have previous relevant industry experience and training when applying for this position. There are some common skills required for this position.

It is essential that dental assistants understand the importance of health and safety measures. They must prioritise patient health and safety in all activities, and practise and advocate for health and safety in the workplace at all times. They must ensure quality sterilizing after each patient, and ensure the work environment is always being frequently cleaned.

A dental assistant must have strong interpersonal skills. They must be able to build rapport with patients easily, and communicate with patients clearly and calmly when they are in vulnerable situations. They must also have compassion and be understanding with patients to put them at ease before treatments.

A dental assistant must also be able to take and follow instructions well. They must demonstrate active listening to proficiently follow instructions, and take direction easily without complaints.

Once you’ve determined the skills required for the role, you can write the job description to advertise for your position.

SOURCE APPLICANTS

Dental Assistant Job Description

Summary:

  • Why is this role being filled?
  • How does this role fit into the organization and the team?
  • What makes your company unique?
  • What would it be like to work for you?

Requirements:

  • What technical skills are needed for this role?
  • Which soft skills are applicable?
  • What are the nice-to-have experiences of your ideal candidate?
  • Include availability preferences in this section

Responsibilities:

  • What are the key deliverables for this role?
  • What does the day-to-day of this role look like?

Benefits:

  • Compensation & bonuses
  • Employee benefits & perks
  • Ongoing training benefits

PRO TIP #1
Some organizations may require a dental assistant to have basic dental terminology knowledge to be successful in this role. If this is the case, it is important to include this information in the job description so that any applicants are aware of what is expected of them in the position.

PRO TIP #2
Ensure that the entire recruitment process from job description to assessment to interview reiterates your company vision and values. This will help you identify the right people for the role, and applicants will know whether your company is the right fit for them.

SKILL ASSESSMENT

Sample skills assessment

How to hire a dental assistant 1
Question 1

Taking Instructions

Question Type: Doc

Describe a time where you have misunderstood someone’s instructions. What was the situation and how did you rectify?

How to hire a dental assistant 2
Question 2
Interpersonal
Question Type: Text

How do you ensure effective communication with patients, especially when they are in vulnerable and uncomfortable situations?

How to hire a dental assistant 3
Question 3
Health and Safety
Question Type: Video

What is the number one health and safety concern in this environment?

INTERVIEW

Interview guide for a Dental Assistant

Once your Vervoe skills assessment has surfaced the most qualified people for your open role, you can focus on interviewing these candidates. The PDF interview guide contains structured questions against each of the competencies for this role.

This interview guide is intended to be used in conjunction with the Vervoe skills assessment. Where a candidate has scored Low – Medium on a skill, focus on asking more questions from that skill to gain deeper insight into their level of competency.

PDF INTERVIEW GUIDE
Get your copy of the  interview guide to complete the hiring process. Includes questions against each of the skill competencies for the role.

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