Hiring Resources

Hiring Resources
Emily Heaslip

How to Hire an Administrative Assistant

We’ve covered how to hire call center reps – and in this next installment, we’re offering some tips for hiring great administrative assistants. A good

call center reps
Hiring Resources
Emily Heaslip

How to Hire Call Center Reps

Forget robots: super agents are coming. Call centers across America are training so-called “super agents.” These are call center representatives who are able to deal

woman drinking coffee
Hiring Resources
Emily Heaslip

How to Vet Employee Referrals

It’s easy to see why recruiters love employee referrals. Referral candidates take less time hire, cost less to recruit, and tend to stay with an