Assessments with ‘Interpersonal Skills’ Skill

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Assessments

(13)

The skills tested in this assessment for a Guest Service Agent include their customer service skills including their ability to build rapport and communicate with customers, their propensity to take initiative and their general interpersonal skills and ability to be both helpful and tactful towards guests.

The skills tested in this assessment for a Customer Support Specialist include their ability to build rapport and communicate with customers, how they would balance the different parts of a CSS role, and how they would adapt to particular client interactions and situations. It will also test their ability to be empathetic and utilise interpersonal skills to resolve queries.

Skills that will be tested in this assessment include the candidate’s ability to clearly communicate, lead and structure conversations, how they ask questions and their critical thinking skills as they present options and solutions based on the information uncovered. The questions should address how they manage competing priorities, multiple accounts, structure and plan new engagements and their workload, as well as how they handle conflict management.

The skills tested in this Assessment for a Vice President of Human Resources determine how the candidate will co-work with their President to visualize and lead their company to success. We tested to ensure the candidate is able to lead and guide senior level employee and if they have the confidence to make sound decisions on behalf of the business.

The skills tested in this Assessment for an HR Consultant include whether the candidate can advise accurately when required and oversee the implementation of company-wide policies, procedures and tools.

The skills tested in this Assessment for a Talent Sourcer include whether the applicant is proactive and thinks ahead so that their talent pool is always thriving with prospects, we tested to see how the applicant engages with third parties that are being difficult, and how they maintain professional relationships with candidates.

The skills tested in this Assessment for a Benefits Coordinator determine how the candidate will ensure employees feel safe and supported when discussing sensitive information, if the candidate has the attention to detail to allow them to compile information about their colleagues without error and how they communicate with employees.

The skills tested in this Assessment for a Recruiting Coordinator determine whether the candidate is able to make rational decisions of their own accord, if they have the ability to come up with solutions in problematic situations and if they hold the interpersonal skills to communicate and connect well with a range of stakeholders.

The skills tested in this Assessment for a Chief Human Resources Officer determine if the candidate is able to think strategically and implement new procedures and policies. We tested the candidate's ability to think critically and if they have executive-level interpersonal skills enabling them to be able to communicate to a variety of stakeholders.

The skills tested in this Assessment for a Personnel Manager determine whether the candidate can develop and implement a range of different strategies to benefit their company. We tested to see whether the candidate can execute leadership and if they hold high level interpersonal skills to be able to communicate across the board.

The skills tested in this Assessment for an HR Supervisor include how the candidate stays up to date HR practices, laws, guidelines, and technology if the candidate can show leadership by strategising to promote employee engagement and the importance that they place in employee vetting and exiting procedures

The skills tested in this Assessment for a Talent Acquisition Manager determine whether the candidate has the ability to liaise effectively with hiring managers and candidates, their strategies for improving diversity and inclusion and talent acquisition success, and their leadership skills.