Assessments with ‘Customer Service’ Skill

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Assessments

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The skills tested in this assessment for a Sales Support Specialist include their ability to communicate effectively, how they would pitch the product or service to said prospects, as well as how they would handle difficult/unique client situations. You will get a feel for their ability to quickly and effectively build rapport, and navigate client interactions. These questions will show their experience with customer service, sales, and communication with internal and external stakeholders.

The skills tested in this assessment for a Business Development Executive include their ability to network and how they would build and successfully move prospects through the sales pipeline. You will see how they sell, and communicate effectively, and if they can seamlessly close deals. You will get a feel for their ability to effectively manage client relationships, and of their natural communication style and networking abilities.